How to contact Uber Cabs Customer Support Team – 4 Best Ways

Uber Cabs have been successfully serving since long in India. There are a large number of customers of Uber in all over country. Of course many of them would be having various kind of queries. But few people don’t know the exact way of contacting the support team. People have reviews, suggestions, issues, complaints, questions etc. which they are willing to discuss with the support team, and are not able to find best solution for it.

Basically most of the Indians are used too of telephonic support. They find it very convenient to make a call and ask queries. That’s why they prefer customer care numbers or toll free helpline numbers. But unfortunately Uber hasn’t any telephonic support service till yet in our country.

To solve your problems, we are sharing 5 best ways to contact Uber India support team. All of them are online mediums of communication. It will help you connecting with Uber Cabs Customer Care team.

5 Ways to contact Uber India Support

Uber 24 x 7 helpline customer support team

1. Uber App Help

Best way to contact the customer support team of Uber India is using your app. Either you have android app or iOS app, you will get a tab in left sidebar called Help.

Help section of Uber App menu bar

Go there and check what kind of queries you are having. All kind of queries can be entertained online in this section like last ride, old ride, trips and fare review related, account or payment options related, Uber guide, sign up issues, accessibility etc. The help section has a list of FAQ’s where you can find the best answers.

Various kind of queries of support section of uber app

For a case, you have any issue related to your last ride. You must click on Report an issue with this trip.

customer care related queries on Uber App

You will find several options under this section like accident case, lost something in the car, refund issue, unprofessional driver, unexpected vehicle, request a ride or other issues.

Click on any one of them and you can send the exact query directly to the company’s support executive. The concerned official is liable to reply you through email and you can continue conversation in that particular email thread. It

2. Website Support Page

All the above mentioned steps can also be followed on the official website of Uber too. What you have to do is,

(i) Go to official support page of Uber which is help.uber.com.

(ii) You have to Sign In into your Uber account using your email ID / phone number and password. It is necessary to get appropriate support.

(iii) Now go to the link which matches your query and get support from Uber’s side.

For more details, you can also check Way #1 above.

3. Support Email IDs For Cities

Delhi – supportdelhi@uber.com
Bangalore – supportbangalore@uber.com
Hyderabad – supporthyderabad@uber.com
Jaipur – supportjaipur@uber.com

Uber has provided dedicated email ID’s too for four cities. If you belong to anyone of above, you can directly contact through them too.

4. Social Media Support

Uber India has been very much active on social websites specially on Twitter and Facebook. We recommend you to contact Uber Support team through their Twitter handles as well as Facebook fan pages. Their handles are :

twitter.com/uberinsupport

You can Tweet your query by tagging official Uber India Support handle. They are liable to reply back on this public platform

twitter.com/Uber_India

Alternatively, you can also do the same using the official twitter handle of Uber India.

facebook.com/pg/uber.IND

Recently, it’s been seen that Uber is also very much active on Facebook too. If you haven’t got solution after all above steps then you can also post your message on their Facebook Page’s timeline following the above link.

5. Contact Grievance Officer

In worst case, you haven’t got any solution for your queries, after adopting all above ways. You are suggested to contact the Uber’s Grievance Officer through email. Their email Id is – Grievanceoffice_india@uber.com.

Let us remind you, it is the last option. Before that you must try top 4 ways to contact Uber support team. I hope these these contact details might help you in obtaining proper service related support. All of the above contact details are for 24×7 support.

Saurabh Rai is a dreamer but a blogger, entrepreneur and a marketer by profession ;)

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